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Agent won’t sign termination/release form

I am trying to sell my house and I had known this broker for many years and had done multiple transactions with her. This time around things didn’t work. She is in Florida and I am in NY but I still chose to trust her and have her as my agent and she managed things remotely. House was listed for 5 weeks with barely few bad offers. I asked her to remove the listing and terminate the agreement as I want to engage with another agent. She is stalling and is becoming extremely rude calling me names and twisting facts. She agreed to sign the form but still didn’t. I have documentation of her saying this writing as well as her unprofessional behavior. She is angry because I don’t want to deal with her and went with another agent. The agent listed the property after I told her to remove it and she agreed to it and to the termination, again this is documented. Yet, she keeps saying the other agent is in violation.

If she refuses to sign the form, what are my options?

Thank you.

submitted by /u/Necessary-Art-8898
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source https://www.reddit.com/r/RealEstate/comments/1mpt4hl/agent_wont_sign_terminationrelease_form/
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