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Zillow charged my landlord for my denied payment

I tried paying rent on Zillow with my Bilt account. However I forgot to change my authorized amount and ended up trying to pay more than allotted. This caused my payment to fail and now Zillow is claiming I/my bank disputed the charge. The payment was never made and no money was taken from me nor deposited in my landlords account. However Zillow charged a fee and also deducted the amount I tried to pay from my landlords account.

I’m confused why this is allowed? Zillow isn’t owed any money in this process since no funds were being moved.

submitted by /u/Naive_Pay3169
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source https://www.reddit.com/r/RealEstate/comments/1jk5uk5/zillow_charged_my_landlord_for_my_denied_payment/
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