Over a decade ago I had this foolish notion that I could offer an online service that would provide home sellers and buyers complete transparency on their transaction. I was laughed out of the sales presentation in some cases even worse. I know it was too ahead of its time. I am not naming the service this is not a plug! Times have changed and Covid certainly had some to do with that. The service essentially created a dashboard account with dedicated email and phone number that was assigned to each property and every single point of communication was centralized with no ability to erase or hide anything. Like a linked sequential transaction history. Clients could essentially oversee everything but they still had the experience and protection an expert brought to the table. Because realistically clients want an agent involved. Lots of "agentless" startups found out the hard way. Even big tech after spending billions pivoted to become regular brokers at this point. Granted they modernized some services and lowered commissions but their current business model is different now and eerily similar to what they intended to replace. Sad to say my idea bombed backed then. I think its a new world, a new generation. I would like to hear your thoughts, good and bad from both angles. As clients and as agents. Thank you.
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source https://www.reddit.com/r/RealEstate/comments/ov30xu/your_honest_opinion_about_total_complete/
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