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Need help with an Opendoor purchase

Long story short. I've been doing the open door home reserve program. It's been one thing after another. Now it's time to close and wrap it up and I have a big problem. Opendoor advertises 1% of the sales price at closing if you buy with them. 1% of my 620k sales price is $6200 . That's a lot of money! Anyway before we bought and several times after we asked about the 1% and were assured we were eligible. I even have screenshots of the opendoor rep telling me not to worry.. Now that it's time to close. Surprise! Since we did the home swap we are NOT eligible and sorry the opendoor rep was wrong and you should have read the contract. That's $6k I've been counting on. I could go on and on about all the snags we hit along the way but this one is big and I'm not sure how to handle it. Anyone have any good advice.

submitted by /u/KyleScore
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source https://www.reddit.com/r/RealEstate/comments/ovau0x/need_help_with_an_opendoor_purchase/
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