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Need Advice - Canada - First time home buyer

Its been 2 days. My previous mortgage broker applied for pre approval at Scotia. I didn’t like her service as she wasn’t responding well and rates were high.

I shopped and got lower rates at Scotia directly. Underwriter refused to proceed until previous mortgage broker canceled her application.

I reached out to her, she told me she did send all paperwork to cancel but not able to send any proof and said it has been flagged as “Branch conflict” as 2 applications went in and Scotia will review internally as it is suspicious.

My new broker said she is mudding the water.

I sent an email to my new broker at Scotia with a written consent to cancel the application by my previous broker. 2 days and no response yet. Its just frustrating.

Has someone faced a similar situation? If Yes, What is the way around?

I don’t want to lose a good rate just because of my previous mortgage broker.

Should I be stressing out or it is a normal process? Closing is in 30 days

submitted by /u/Away_Cartoonist3013
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source https://www.reddit.com/r/RealEstate/comments/1hwiqne/need_advice_canada_first_time_home_buyer/
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