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Buyer’s home inspector damaged the roof, then put it in the report as an issue

Our (seller) roof is about a year old. The buyer’s agent ordered a roof inspector as well as a regular home inspector. We thought it was odd but whatever, go ham, inspect away. The roof inspection ended up saving us aggravation though.

I was home during the roof inspection, and right under where the damage was later found. I didn’t hear anything odd, just the roof inspector walking around while he took pictures. His report says the roof is in good condition.

The home inspection was less than 24 hours later. His roof pics show a really different situation where a hole had been kicked into a boot, which was shattered around a roof penetration point. He then put that in his report as the first issue.

To her credit, the seller’s agent compared the photos and alerted our agent to the hinky situation. She says the roof inspector is surprised to say the least. She says she’s perplexed because this was her preferred home inspector. (We sent photos to our roofer, who said he’d never seen anything like it and asked if we had a vandal or something. He’s coming to fix it today, which we’re just paying for so there won’t be a freaking hole in our roof, it’s supposed to rain soon.)

My husband was pissed and said he wanted another home inspection. But the rest of the home inspector’s report only has a few minor issues we already knew about and the buyer doesn’t care about, so we talked my husband down. We’re only selling because of an out-of-state move, we love this home and/but we need to go.

I am surprised by the unprofessional behavior though. As the agents have pointed out, there was no hailstorm between inspections, no squirrel could have smashed the boot, and it’s unlikely a human broke into our backyard and jumped up onto our roof just to kick it in randomly overnight. Our dog would have gone nuts.

Is there anything specific you would do (eg, file a complaint somewhere)? My husband is still irked. Or did this guy already lose himself business from the buyer’s agent?

submitted by /u/justbrucebanner
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source https://www.reddit.com/r/RealEstate/comments/wbu5zz/buyers_home_inspector_damaged_the_roof_then_put/
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