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Seller Credits Show Zero!

I am buying my first home and in the offer letter towards the seller it was agreed that he would issue $12,000 credit towards my closing costs. Today I received my Closing Disclosure and It says I owe $10,000 in closing costs. So I was thinking that is great since the seller will be providing 12K that means I have 2K excess. When i talked to my Loan Broker she informed me this was not the case. She has stated that the 12K was depleted by all the fees that the seller is currently paying. This made no sense to me because I was under the impression the 12K was to go towards my closing costs not his. After looking at the closing disclosure document more I noticed there is a section that says "seller credits" and the value is zero! I don't understand why it would be zero if the seller is to provide 12K credit. I have looked at this document multiple times and there is absolutely no reference or mention of the 12K credit anywhere! Also this is NOT a situation where the seller will be providing me with a 12K check at a later time. The loan broker has stated because the seller closing cost were so much that the 12K was depleted. Again this makes no sense to me. Please help!

submitted by /u/Far_Confection_2421
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source https://www.reddit.com/r/RealEstate/comments/1g0gic1/seller_credits_show_zero/
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