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Buyer requesting full roof repair?

For context: we have already purchased a new home and are paying for two mortgages. With interest rates so high, selling has been difficult for the market in our area. We've already had to reduce price 30k lower than the correct appraisal value because no one has the ability to purchase right now. We had an original buyer that fell through due to her financing. And now, we have a cash offer that seems to be going through.

The current buyer completed their inspection and informed that the roof is shot due to hail damage. They've asked that we compensate for the cost of an entirely new roof, where they would like to approve the color, style, and materials ( as they may want to upgrade it ).

After reading so many other experiences regarding roof replacements during a sale, many people on Reddit suggest that going 50/50 on a roof is a norm. But when we brought up the idea to our realtor, she said that we would have had to pay for a new roof anyway as homeowners, so we might as well go through our insurance and pay the buyer a credit for whatever amount our insurance approves. Keep in mind that there are no leaks, nothing is broken, just hail damage on the grit of the shingles.

We've already received quotes and they're at $18-20k. So depending on which quote we go with we were advised the process is that we would keep whatever check the insurance gives us, the house goes to closing and the title company retains a portion of the sale equivilant to the value of the credit. So when the buyer goes to repair the roof, they are only then issued a check for a specific amount and we are ensured to be closed on the sale.

However, I'm wanting to know if this is normal? Do sellers usually comp for an entire roof repair or is going 50/50 for a repair to a roof fairly standard practice? And how does the insurance company ensure that the check they cut for a roof repair gets used exactly for that?

All thoughts welcomed and I appreciate the advice!

submitted by /u/LordSunny08
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source https://www.reddit.com/r/RealEstate/comments/163g2rx/buyer_requesting_full_roof_repair/
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