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opendoor took 20k out of our closing costs for repairs then never did the repairs??

We sold our home to OpenDoor last month. We closed at the end of the month. They charged us 20k for repairs. I asked for an itemized list but she said they didn't do that. She said all she could see was the repair "notes". She said foundation repair was the bulk of the charge. The house did need about 7-9k done in foundation work. She said the rest was minor HVAC maintenance, re doing the flooring and fresh paint. We were so ready to get out and have two huskies and two toddlers. I figured what we lost by selling with open door, as opposed to the market, was well worth the trouble it would save us from going through.

BUT, the house was relisted 10 days later with fresh paint and new carpet. The only carpet was in the bedrooms. The rest of the home is laminate and it hasn't been touched. Who's to say about the HVAC maintenance. But who cares. The biggest thing is, they didn't repair the foundation. We live in the dfw metroplex and see houses in person and on the market with fresh foundation work done all the time. The structural damage was along the entire front of the house. We also moved in with my in laws two blocks over. So I not only can tell from the listing photos, but have actually been able to verify in person. It would be clearly visible if they by chance managed to get the foundation work done in ten days, which the most certainly did not.

I'm really upset because that came out of our pocket and is thousands of dollars extra we could be putting towards finding a new home.

Are they allowed to do this?? Can I contact them and ask why they charged me to fix the foundation then never fixed it? Where did that money go? Shouldn't it belong to me?

submitted by /u/Mysterious-Swim-2889
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source https://www.reddit.com/r/RealEstate/comments/uri2g3/opendoor_took_20k_out_of_our_closing_costs_for/
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