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Help… lender won’t close on REFI

My broker won’t give close my loan on a refi. Long story short we started the refi process in November and supposed to close in December at 2.875% on 30 yr refi with cash out 70%.

We had all initial disclosures and loan estimate signed NOT LOCKED. Then proceeded to tell him to close and he said by December.

Come end of December and he said it needs to push out and then said we were locked in verbally but never send any docs or emails. I called his associate who is working for him saying it was never locked in but waiting for the market to shift.

Then he kept pushing out due to issues on his side, then again, again, and again. Kept saying his team needed to complete tasks, etc. all kinds of issues, one being he got Covid, then something else’s, etc.

Now rates are sky high and I called him out on what was going on. He said he’s now doing it wholesale and not making a penny. He’s got to go into this other system that’s not his to get the disclosures and LE showing locked.

I think he is bull shitting us for a while now after him losing at playing the rate game by not locking in until the last minute but rates went high.

Meanwhile all conversations with him are him saying all on track, locked in, and all good. Even saying he’s working on it now and should be all set etc. very buddy buddy and reassuring.

Is he full of it?

Is there any recourse for us? Does he owe us anything? Can we get our appraisal fee back?

Thanks

submitted by /u/luna-saurus
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source https://www.reddit.com/r/RealEstate/comments/syhdxb/help_lender_wont_close_on_refi/
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