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Bad Relator or is it Normal?

So I just bought my first house in the SoCal area and I just feel a little weird about how it went down with my realtor. At the start, she was very friendly and mostly helpful. However it seemed like I was the one that kept asking to go view houses and she wasn't helping me find anything very much. Once I found a house I liked enough and went into escrow. She seemingly disappeared. She would take days to answer texts and would just send me documents to sign and wouldn't explain them. The lender and his underwriters were bombarding me with what seemed like unrealistic deadlines every day for different forms and documents. It was my understanding that the realtor was supposed to be kind of the middle ground that makes things simple for me. She was supposed to be the bridge between the lender and myself, to break things down so a normal person would understand, yet she was extremely hands off between us and the lender. Is that how it normally is or did she just drop the ball?

submitted by /u/Bigjuiceman97
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source https://www.reddit.com/r/RealEstate/comments/j2ey0i/bad_relator_or_is_it_normal/
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