I live in a building that houses primarily students (it’s not student res but right off campus). We have key fobs to get into our apartments. My key fob wasn’t working today so I had to call management to get me into my apartment. They came after half an hour-which was a relief because I’ve seen the same thing happen to a few people on my floor and some waited all day to get their units unlocked. They said they’re charging me $50 extra with my rent because it says in the lease that we’re charged for anytime we get locked out. However, I had my keyfob on me and it wasn’t my fault for getting locked out. They said that the key fobs are expiring and we got an email about it saying that we needed to go to the front desk to get our fobs changed. I didn’t get an email and their reaponse to that was that I had opted out of August emails... but I didn’t and I was getting emails from them this month, just not the one about expires fobs. I don’t want to pay the $50 and I feel it’s a scheme to exploit tenants who are primarily young students. What can I do about this?
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source https://www.reddit.com/r/RealEstate/comments/ijorun/landlord_locked_me_out_charging_me_50_to_get_me/
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