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Why wouldn't a real estate office offer free mentorship??

I am a fairly new agent and I joined the office of an agent that I previously used to buy my rental property. We kept in contact after the sale and she knew I had my license and referred me to the office she was at.

Im currently on the market for my 2nd rental property. I reached out to the office secretary asking if they offer mentorship and she said no but she would connect me to the sales manager to assist me. So now Im wondering why wouldn't a broker offer mentorship to new agents? The way I see it is if I win, we all win. He gets a percentage of the sale without technically doing anything right? Why wouldn't you want your agents to be on top of their game? Im genuinely asking, I dont mean to offend anyone if so. Off topic, but the sales manager helped me draw up the offer, they finally accepted it and now I need to move forward. Should I offer him cash/ a percentage for him assisting me? What's the honorable thing to do?

submitted by /u/BuildingWealth30
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source https://www.reddit.com/r/RealEstate/comments/e3gwov/why_wouldnt_a_real_estate_office_offer_free/
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