Was getting appliances delivered by Best Buy (at my second rental) when the delivery driver hit my car and knocked the bumper off my car.
Just closed on my second rental last week and was pumped about getting new appliances when my car was hit by the Best Buy delivery truck. (they arrived two hours late btw). The passenger in the truck knocked on my door and asked if the car outside was mine because they hit it. I walked outside to see the bumper almost torn off completely with additional damage to the front clip. I honesty wasn’t that mad, more so in shock because I just picked up the car less than a year ago. The strangest thing was that one of the drivers had the gall to joke about not getting a good rating on their survey now. To make matters worse, they only delivered 1 out of the 4 appliances and didn’t contact me to tell me they weren’t coming until I called them. The saddest part about the situation is that Best Buy really hasn’t shown any empathy or taken responsibility in any way. It seems like the customer care people have been trained to have no empathy. What would you do in response?
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source https://www.reddit.com/r/RealEstate/comments/db8geu/was_getting_appliances_delivered_by_best_buy_at/
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